JOB TITLE:          Office / Operations Manager (highly qualified trainees will be considered)

COMPANY:           Alta Cima Corp, d/b/a: Factory Expo Home Centers

Compensation:   $50,000 - $70,000 Annually (including bonuses)

COMPANY OVERVIEW:

At Alta Cima Corp, we're passionate about helping customers achieve the dream of affordable housing home ownership. The largest independently owned Manufactured Housing, Mobile Home, and Park Model retailer in the United States, we're one of the country's most respected, innovative and successful dealers.  Voted “Best Mobile Home Dealers of 2021 by Investopedia.com, and we're one of the country's most respected, innovative and successful dealers.

Alta Cima Corp is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

JOB DESCRIPTION:

• Serves as the main contact point for our retail sales locations and is the liaison for an assigned group of General Managers, Administrative Assistants and sales staff.
• Ensures that A/R & A/P invoices are processed in a timeline manner and that we have collected enough from the customer for subcontract work.
• Inputs commission/payroll information and ensures are sales staff are paid correctly.
• Ensures that loan docs are processed correctly, assists retail locations with any paperwork related questions they may have.
• Process customer refund requests.
• Ensures quality service and effective operations support for all of the assigned internal and external customers.
• Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
• Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.
• Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.

MINIMUM QUALIFICATIONS:

• Bachelor's degree, or equivalent work experience
• Minimum two years management experience required.
• Stable job history.
• One to Five years Sales/Retail Operations Experience.
• Strong Microsoft Office Skill Required, as well as the ability to learn and adapt to new software programs.
• MUST BE A TEAM PLAYER, ALL OF OUR STAFF STEP IN WHERE NEEDED AND FROM TIME TO TIME WEAR MULTIPLE HATS.

PREFERRED SKILLS/EXPERIENCE:

• Excellent organizational, managerial and project management skills
• Excellent Analytical and problem solving skills
• Self Starter with a strong work ethic
• Ability to work in a complex deadline oriented environment
• Prior experience processing mortgage loans is helpful.
• Solid understanding of accounts payable and accounts receiveable.
• Excellent Organizational skills and the ability to Multi-task
• Well-developed customer relations skills.
• Excellent interpersonal, verbal, and written communication skills,

E-Verify:

• Alta Cima Corp. participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program